Passports – Website Content for Digital Upload Function
Accessing the temporary digital application upload function on the Australian Passport Office website
Australians in Israel may be able to lodge their passport application online using the temporary digital upload function on the Australian passport website.
You can use the digital upload function if you:
- are currently in Israel and have a delivery address in Israel
- have held a 10-year Australian Passport issued since 1 January 2006; or
- are lodging an application for a child.
If you do not meet the requirements, you must lodge your application in person at your closest Australian Embassy, Consulate or High Commission in Israel
For customers in Israel who meet the above criteria, follow these steps:
- complete the application form online
- upload the application form, supporting documents, digital photo and credit card payment authorisation (payment is only available by credit card and is taken in AUD (Australian Dollars)).
Passport collection:
If you want your new passport sent to a location other than the country you are currently in, please complete a declaration (form-B11) which should include:
- where you want your passport delivered (i.e. Australian Embassy, Consulate or High Commission or a Passports State Office in Australia),
- a name of the person authorised to collect it on your behalf
- your written authorisation for that person to receive the passport.
Once collected, you or your nominated contact is responsible for arranging the safe delivery of the passport to you.
Assessment and payment:
Once your digital application has been reviewed (note this may take up to 4 days), you will receive an email from [email protected] with payment confirmation.
In assessing your application, we may contact you if:
- the application is for a child and if we need to confirm information.
- additional documentation is required
- there is a problem with what you have submitted
- you are not eligible for this service.
When finalised, your passport will sent either to:
- the [Australian Embassy, Consulate or High Commission] in [insert country here] for collection
- the location you nominated on your B11 declaration form.
Note. If your delivery address is not in Israel, the digital upload option will not appear when you begin your online application.
Processing times and support:
Refer to the Australian Passport Office website for current processing times.
If you have any issues with the online application or account registration process, contact your closest Australian Embassy, Consulate or High Commission.
Examples where customers are not eligible for the digital upload function:
You cannot use the digital upload function if:
- you have urgent need to travel or require an emergency passport
- you hold a Limited Validity Passport (LVP)
- you are applying for your first adult passport (you must lodge your application in person at an Australian Embassy, Consulate or High Commission or a passport office in Australia).
Note. A child who is applying for a first-time adult passport may be issued a Limited Validity Passport (LVP). The LVP may be upgraded to a fully validity passport if they present in person to an Australian Embassy, Consulate or High Commission prior to expiry.
